Is every conversation you have with your family members perfectly calm, controlled and pleasant? Or does a steady temper rise from warm to heated to boiling tend to be a typical pattern in your interactions?

Photo credit: “Beat the Heat” | Enid Martindale (StuffNThings). http://www.flickr.com

Married women: Ever had one of those conversations with your husband where you get heated, he gets heated and then … bang! It turns into a full-blown fight?

Moms: Ever had one of those conversations with your teenager where you start yelling, she or he gets mad and then … explosion! You’re both pulling your hair out and not one closer to a resolution?